It's Mine! USA proudly stands behind the quality products we sell. Our labels have been thoroughly tested by our staff and their families and, more importantly, by satisfied customers the world over. As they are personalized, we are unable to accept returns unless a label can be shown to be faulty.

In this instance, we ask that you return the unused labels within 30 days of receiving your order, along with the reason for the return, so that we will be better able to assist all of our customers in the future. In the unlikely event that your order was processed incorrectly, we will gladly replace that item at no further expense to you.

Privacy is a very serious matter for It's Mine! USA. In order to process your order, we must know basic contact information such as your full name, address, e-mail address and method of payment. All required information is kept internally and is never shared with third parties.

We accept Visa, Mastercard and American Express. For your convenience, we also accept personal checks and money orders. Orders will be processed once personal checks have cleared: Please remember to allow extra time for delivery.

Yes! We are very proud of the quality of all of our products. Our labels are designed to withstand multiple launderings and are therefore perfect for use at home or in an environment with communal laundry facilities. Our labels will not fade either!